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How Are Therapists Gonna Ride if They Can’t Mount the Horse?
Recently I’ve read a lot of great articles from spa professionals and product manufacturers. The topics are mostly about how to get spa therapists to sell everything from post facial makeup to yoga...
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Un-Amazon-able
As beauty outlets like Ulta continue their explosive sales in cosmetic and skin care products, how is the spa industry strategizing to capture its own share of the retail market? Not all retail stores...
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Is The Spa Industry Outpacing Itself?
The International Spa Association (ISPA) released its annual findings of spa industry financial indicators, reporting great news. Total revenue passed US$16 billion increasing from US$15.5 billion in...
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SE Asia’s Men’s Wellness Tourism Primed for Growth
Wellness tourism is projected for an 11 percent compound annual growth rate through 2020, according to Technavio analysts. Primary wellness tourists traveling internationally outspend the average...
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“I Did Not Go To School To Sell Products”
Here is the backstory: The CEO of one of the largest massage clubs in the U.S. published a post on LinkedIn’s Pulse on the topic of using trends to compete particularly in spa and wellness. He...
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How Some Spas Stay Winning
I just finished reading Day Spa Association’s Retail Sales Snapshot Report for 2016. Sales are up. However, if your retail to service sales were from 0-20% you only saw a maximum of 3% growth in 2015....
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Is Saving Face Losing Your Spa Customers?
Managing across cultures can be daunting. For many expat spa managers working in Asia it can be particularly challenging. Delivering constructive feedback to hyper-sensitive spa therapists can become a...
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How Spas Skyrocket from Bronze to Gold
Day Spa Association cited an interesting statistic in their latest Snapshot Report; Spas that generated 20% or higher in retail could potentially improved their sales by as much as 14%. This is not...
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NOUS EXISTONS! We Exist!
It’s always good to be an inspiration to colleagues. Particularly when it’s Julie Lombe, National Trainer for Sothy’s. Julie reminds us that ethnic skin care education is a global issue and still...
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How Product Companies Can Drive Spa Retail Sales
Incorporating how-to modules on engagement, listening and responding is the smart way for product companies to add value to their training sessions with spa therapists. Retail selling has been cited as...
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Listen! 10 Hacks for New Spa Pros
Attending aesthetic or massage school can leave a new spa professional in a curious position; you have just enough knowledge to be dangerous. Have you memorized the Fitzpatrick skin chart and feel as...
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Exclusive Retail Course for Spa Managers
Author informationLinda Harding-BondPresident at Moontide ConsultingLinda Harding-Bond is shifting the paradigm on spa retail training with "Increasing Your Retail Selling an On-line Training Class for...
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Esthetician Shortage Stunts Spa Industry Growth
In last week’s Globe and Mail, writer Jessica Leeder wrote a fascinating piece on the esthetician shortage. Despite reports that the wellness sector is growing in leaps and bounds, Jessica reports that...
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Retail Training Is What We Do!
Moontide Consulting is having a limited, once per year holiday special of our Increasing Your Retail Selling on-line program. If your team is under performing, the way to begin fixing the problem is...
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Awesome On-line Retail Training for the Spa Industry
Moontide Consulting is having a limited, once per year holiday special of our Increasing Your Retail Selling On-line Training Class for Spa Managers. We know that you and your therapists want to...
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The Reality about Spa Therapists and Black Friday
Years ago when I worked as an esthetician, every Thanksgiving Day I would hear “I can’t believe you have to work tomorrow” from well-meaning family and friends. Part of me hated it because it seemed...
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Moontide Consulting is on Holiday until January
We are taking a much needed rest at Moontide Consulting and will be out of the office until January 11, 2017. Please contact Linda at Linda@Moontideconsulting.com if you wish to invest in a staff...
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Quotes to Live By from Top Award Winning Spa Directors
In these unprecendented times of economic upheaval and spa growth the best leaders know that their staff’s performance and how they make their guest feel is the ultimate key to success. Here, to begin...
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Bridal Facials (part 2)
A lot of girls love going to spas but if it’s a first time for you it can be a bit daunting. And if you’re looking for an esthetician who is knowledgeable about your skin it can seem like an...
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Interview with Ms.Aude Koch-Spa Directrice of La Mamounia-Marrakech, Morocco
the Spa at Sandy Lane, a Leading Spa of the World, first caught my attention when I read about its internship program for young hospitality students from SJPP Institute. Upon completion of the Massage...
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